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Always Available

The biggest benefit of chatBot is the 24/7 availability and instant response rate.

Artificial Intelligence

Ability to learn with the data using Artificial Intelligence/Machine Learning.

Language Understanding

Can communicate with user in Natural Languages like English, Spanish, French etc.

Speech

Ready for speech enabled conversations.

Omni Channel

Connect/Integrate with Whatsapp and Facebook Messenger.

Multi Lingual

Allow your customers to interact with you in their native language.

Our Solutions

TIM The Appointment Bot

Our Appointment Bot, Tim, helps your customers schedule appointments with you. Your customers don’t need to call you every time to book an appointment, they can just go to your website or your facebook page (Messenger) and Tim will be there to assist them. Tim first check your calendar and with the available slots blocks your calendar.

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AMY The Enquiry Bot

Our Artificial Intelligence based bot Amy provides predefined answers to repeated customer enquiries with the added interactivity permitted by a conversational agent. Amy can handle many support issues/queries, leaving only the complex ones to your human customer support agents.

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LEE The Lead Generation Bot

Elite’s Lead Generation Bot is on alert 24/7 to engage potential prospective customers on your website/App to connect with you. It can welcome the prospect and as per the user input/questions answer or guide further.

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Shifa The Healthcare Bot

Loaded with medical content, the health bot instance can provide information about medical conditions, symptoms, causes, and complications; for example, "information about diabetes," "what are the causes of malaria," "tell me about the complications of arthritis."

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Plato The Training Finder Bot

The students/Learners nowadays are already accustomed to the instant messaging platforms and social media. Whether they want to communicate with each other, research topics or find the best assignment help, they switch to these platforms or use a virtual assistant to do so.

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Stella The Survey Bot

Indubitably, if a business wants to strive today, its focus cannot just be on profit maximization but also on customer satisfaction. This is the mantra of the modern age business world.

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Relevance in Today's Business

In this era where customers are very tech- savvy and always connected to social platforms through their mobile devices. The new generation of customers expects intuitive and seamless customer experience from the companies/business/brands they engage with. They demand near immediate response to their queries. To satisfy these customers and to address the increasing competition in the business, more and more businesses are turning their focus to build chatbots that can handle customer queries round the clock without any delay. It acts as a human face of the brand where customers can build trust and empathy.

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Chatbot Use Cases