Stella The Survey Bot
Indubitably, if a business wants to strive today, its focus cannot just be on profit maximization but also on customer satisfaction. This is the mantra of the modern age business world.
The entire purpose of a survey is to obtain valuable customer feedback that helps businesses understand the mindset of their customer base, their pain points, and their taste and preference patterns. However, gathering feedback is always a hard nut to crack. Nobody likes to devote his free time to activities that won’t bring them any benefit or at least fun.
A customer may frown at a long survey form. While live chats and traditional survey methods are two good options for gaining customer feedback, they simply aren’t good enough — they cannot compete with the efficiency and speed of a chatbot. That’s why Our conversational survey chatbot Stella seems to be a fine solution for companies that need to learn about customers’ opinion but struggle with collecting surveys. Stella is a user-friendly survey bot who pops up to collect some quick feedback.
- The biggest benefit of chatBot is the 24/7 availability and instant response rate.
- Ready for speech enabled conversations.
- Can communicate with user in Natural Languages like English, Spanish, French etc.
- Ability to learn with the data using Artificial Intelligence/Machine Learning.
- Connect/Integrate with Whatsapp and Facebook Messenger.
- Allow your customers to interact with you in their native language.